Tigerair Australia introduces Facebook Messenger chatbot Toby
Facebook users will be able to look up flights on Tigerair Australia or check their itineraries via the social media company’s Messenger service. The Tigerair chatbot, named Toby after the airline’s mascot, will also answer general questions on the travel experience such as luggage allowance and checkin options. Launched on Monday, Tigerair commercial director Andrew
Demand for air travel softening: IATA
There are signs demand for air travel is softening as the stimulatory effect of lower fares eases and airline costs begin to creep upwards, new figures suggest. The International Air Transport Association (IATA) says in a report total revenue passenger kilometres (RPK) rose 6.8 per cent in July, compared with the same month a year
Airlines and airports set to offer more self-service options as IT spend increases
Air travellers will have with even more self-service and mobile options when travelling in the months and years ahead as airlines and airports bulk up their spending on information technology to speed up checkin and border processing while maintaining cyber security. The SITA 2017 Air Transport IT Trends Insights report says airports around the world
United to start Sydney-Houston in January 2018
United will add a third long-haul route from Sydney from January 2018 when it starts nonstop flights to Houston with Boeing 787-9s. The Star Alliance member says the new Sydney-Houston service will open up more one-stop options for passengers travelling between Australia and the United States. “Our Houston hub is stronger than ever and it
First French Air Force A330 MRTT flies
The first Airbus Defence and Space A330 Multi-Role Tanker Transport (MRTT) for France’s Armée de L’air (Air Force) made its maiden flight on September 7 from the company’s Getafe conversion centre near Madrid in Spain. The aircraft, to be named Phénix in French service, is the first of nine plus three options on order by
Rossair teams up with AusJet Aviation to resume flight operations
Adelaide-based Rossair plans to resume flying operations through a joint-venture with AusJet Aviation. The company said on Friday the JV would cover the South Australian market and “allow Rossair to recommence flying operations immediately”, after the fleet was grounded following a fatal crash in May. “After a challenging few months, the combination of both groups’
