world of aviation logo

Check in woes hold up Virgin passengers

written by WOFA | December 16, 2009

Thousands of Virgin Blue passengers were left facing massive delays after the airline’s check-in systems at Melbourne Tullamarine Airport failed on December 15.

The failure was caused by damage to a Telstra cable at Tullamarine during the day, which was not fixed until 10:30pm, forcing the airline to cancel 48 flights and delaying up to 6000 passengers as it switched to manual check-in. Sydney and Hobart services are understood to have been particularly hard hit, with a number of passengers not able to be rebooked, and some potentially having to wait some days for spare seats.


Each day, our subscribers are more informed with the right information.

SIGN UP to the Australian Aviation magazine for high-quality news and features for just $99.95 per year