Star Alliance is commemorating 10 years of operations at Heathrow Terminal 2, popularly referred to as the Star Alliance terminal by passengers. The terminal has served as the base for 23 Star Alliance member airlines, facilitating over 120 departures every day and representing nearly 20% of the available seat capacity from the airport.
Theo Panagiotoulias, Star Alliance Chief Executive Officer, expressed gratitude to Heathrow for its decade-long support, enabling superior traveller experiences. He said, “Heathrow stands as a vital hub for our member airlines. With our collective offerings at the shared terminal, we’re proud to facilitate seamless experiences for thousands of passengers daily.”
In 2014, Star Alliance consolidated its member airlines at a single location under the “Move Under One Roof” strategic initiative, establishing a true alliance hub. This initiative enables passengers to easily connect between Star Alliance member airlines, significantly streamlining airport operations and enhancing the experience.
Ross Baker, Chief Customer Officer at Heathrow, said, “Heathrow is delighted to celebrate a decade of delivering excellent service to passengers travelling through Terminal 2, previously voted ‘Best Terminal in the World’ at the World Sky Awards by Skytrax. In collaboration with our partner airlines, including Star Alliance and its member airlines, we have seen almost 73 million passengers travel through Terminal 2’s doors and enjoy the world-class retail and food and beverage options available.”
Star Alliance provides facilities for a seamless airport experience, including Gold Track Security, Baggage Tracking, Star Connection Centre, and Complimentary Heathrow Express Upgrade for Gold status customers.
From Terminal 2, 23 Star Alliance airlines currently offer 124 flights a day to 44 destinations in 23 countries. In celebration of the occasion, Star Alliance is offering complimentary sweet treats for passengers travelling on member airline flights on the special day.
