Air New Zealand CEO Rob Fyfe has labelled IBM’s service as “amateur” in an internal email following a major systems outage which affected the airline on October 11. The outage affected the airline’s check-in systems at airports across New Zealand, online bookings and call centres for seven hours from 0430 New Zealand time, affecting 10,000
Qantas has made a further investment in its Jetstar Pacific operation in Vietnam to allow the low cost carrier to continue with its growth plans, reports The Australian newspaper. The capital injection is understood to be less than $10 million into the carrier, which made its first month’s profit in July. Qantas currently owns 27
Regional Pacific Airlines has announced that it will add a fourth weekly service between Cairns and Mount Isa from November 3. The new service will be operated on Tuesdays, departing Cairns at 1500 and arriving in Mount Isa at 1645. The service will be operated by an Embraer EMB-120 Brasilia. “We are responding to our
Regional Express resumed its Melbourne-Griffith services on October 9, which were suspended in February 2008. The carrier will operate return services six times a week on the route, providing more than 20,000 seats per annum between the two cities.
Association of Asia Pacific Airlines (AAPA) director general Andrew Herdman used the Greener Skies conference in Hong Kong to reiterate his organisation’s position that there needs to be political support for a global approach to tackle emissions from the international airline industry. Herdman noted that the AAPA has expressed its full support for industry targets
Qantas has applied to the International Air Services Commission (IASC) for an allocation of unlimited capacity from points other than Perth, Sydney, Melbourne and Brisbane to Vietnam, which would allow Jetstar to increase its flights from Darwin. Jetstar plans to operate two additional weekly services on its Darwin-Ho Chi Minh City route during peak periods
