Airlines need clear and accurate information on where and when it is safe to fly, the International Air Transport Association (IATA) says. While the tragic shooting down of Malaysia Airlines flight MH17 over eastern Ukraine “exposed a gap in the system”, IATA chief executive Tony Tyler says the system that regulates how airlines fly around
Some members of Virgin Australia’s frequent flyer program Velocity were dreaming of space after an error temporarily gifted them about 23 million points. The unexpected 22,863,297 boost to their points balance, supposedly from a hotel stay booked on travel website Agoda, arrived on Tuesday morning. It was reversed a few hours later, but not before
The race is on between All Nippon Airways and Air New Zealand for bragging rights as the first airline to operate the Boeing 787-9 Dreamliner on a scheduled commercial flight. Air NZ was the first to take delivery of the new aircraft, when the all-black painted ZK-NZE landed at Auckland Airport on July 11. The
Air New Zealand has issued an unreserved apology and will shell out more than $220,000 in compensation payments after leaving passengers stranded for three days in Honolulu. The airline has let down the 227 people booked on the flight, general manager of customer experience Carrie Hurihanganui said. “Due to the lengthy nature of this disruption,
For Air New Zealand it is a case of out with the old and in with the new. Fresh from taking delivery of its first Boeing 787-9 Dreamliner, the Kiwi flag carrier has retired one of its two remaining Boeing 747-400s. 747-475 ZK-SUH (msn 24896), has landed at the aircraft graveyard in Victorville, California after
Qantas says there is no risk to its flights to London flying through Iraqi airspace. The airline’s services between Dubai and London currently fly over Iraq, as do a number of other airlines’ flights between Asia and Europe. Qantas chief pilot Dick Tobiano says the airline would never compromise its passengers or crew by flying
