Australia’s Civil Aviation Safety Authority (CASA) is launching an online survey to gauge community views about its work.
The survey will open on November 23 and run until mid-December, focusing on CASA’s performance on specific areas such as efficiency, responsiveness, accountability and timeliness.
CASA said in a statement the survey would take about 15 minute to complete and be conducted by an independent market research organisation, with respondents able to remain anonymous if they desired.
“Questions cover how easy it is to comply with regulations, the development of new regulations, consistency of decision making and satisfaction with service delivery,” CASA said.
“Overall, the survey aims to determine the strengths and weaknesses of CASA’s relationship with the aviation community.”
CASA said it planned to run the online survey, which is also a response to recommendation eight in the Aviation Safety Regulatory Review, every two years. The results would be used by the board and management to improve its work and establish stronger working connections with the aviation community.
Details of the survey can be found online at www.casa.gov.au/mop from Monday, November 23.
Meanwhile, the next Flight Plan 2030 briefing will be held in Brisbane on Thursday November 26. More details can be found here.
