Jetstar launches Customer Guarantee
Although often criticised by the media for its poor handling of certain scenarios, Jetstar has launched a 10 point ‘Jetstar Customer Guarantee’ which will apply across its Australia, New Zealand and Singaporean operations. The charter includes commitments to safety, low fares, privacy, informing passengers of operational changes and promises to deal promptly with issues and
No 429 Australian tour?
Bell Helicopters’s new twin engine offering, the Bell 429, will not be heading to Australia in the near future for a demonstration tour despite this month making its first appearance in the region at the 2010 Singapore Airshow. “We were hoping for a 429 tour in the first half of this year but unfortunately that
RR Group lifts profit
Rolls-Royce Group plc has announced that its underlying profit before taxation for the 2009 financial year increased by four per cent, while revenues increased by 11 per cent. The marine and aviation engine manufacturer saw its underlying PBT grow to £1.17bn (A$2bn) as underlying revenue grew to £10.1bn (A$17.8bn). The value of the company’s order
New Airservices technicians start training
Airservices Australia has announced that 14 new technical trainees have started their training course at Tafe NSW’s Riverina Institute, which will lead to careers with Airservices maintaining air traffic management infrastructure. The trainees will undergo a two year Diploma of Electronics and Communications Engineering at the Riverina Institute at its Wagga Wagga campus, joining 15
AKL’s standby runway reverts to taxiway
At midnight on February 10, Auckland Airport’s standby runway was reverted back to taxiway status as part of a technical change which has been in planning since October 2009. “In reverting to a taxiway, modifications have been made to the runway markings that will simplify the airport information documents needed by pilots,” said chief operating
Airservices supports RA-Aus scholarships
Airservices Australia has announced a new partnership with Recreational Aviation Australia (RA-Aus) which will see the air traffic management provider fund 10 scholarships each year for three years to assist students undertaking flying training through RA-Aus. The Giving Young Flyers Training Support scholarships will be open to students aged 15-20 and provide $2500 to assist
