ACI World has announced that Mae Fah Luang Chiang Rai International Airport (CEI) in Thailand has become the 100th airport to achieve accreditation in the ACI World Customer Experience Accreditation Program. This milestone highlights the global commitment of airports to enhancing the passenger experience. The accreditation program, delivered in partnership with travel technology company Amadeus,
SITA, a leading technology company in the air transport industry, has unveiled its latest innovation in airport management, the SITA Airport Operations Total Optimizer, at the Passenger Terminal Expo 2024 in Frankfurt, Germany. The new AI-powered platform aims to optimize airport functions holistically, addressing the challenges faced by airports in achieving Total Airport Management. The
Airports Council International (ACI) World has released its preliminary list of the top 10 busiest airports worldwide for 2023, revealing significant changes driven by the resurgence of international air travel. The global total passenger forecast for 2023 stands at nearly 8.5 billion, representing a remarkable 93.8% recovery from pre-pandemic levels. ACI World Director General Luis
In the wake of the global pandemic, the aviation sector has experienced varied recovery rates, with London Southend Airport (Southend) enduring significant challenges. Morningstar DBRS reports on the precarious situation facing Southend as it navigates financial restructuring and operational hurdles. As of April 2024, Southend’s journey towards financial stability encountered a critical phase with Esken
Auckland Airport has revealed a new welcome for customers at its international terminal, featuring the return of a life-like statue of renowned New Zealand aviator Jean Batten, as part of a significant upgrade to the outdoor plaza. The old main carpark outside the international terminal has been transformed into a 19,500m2 outdoor plaza, aiming to
Morningstar DBRS, a global credit ratings business, has released a commentary exploring the potential impact of climate change on the airport sector, stating that the near-to-medium term impact is expected to be low. The report highlights that climate change risk entails both physical and transitional risks that could potentially affect an issuer’s business and financial
