With the resumption of 24 weekly flights between China and Munich, travel between the cities of Shanghai, Beijing, and the Bavarian capital is back in full swing. To enhance the visitor experience for Chinese passengers, Munich Airport has reintroduced free personal shopping assistance in Terminal 2. The service, which was previously available from 2015 to
dnata, a prominent global air and travel services provider, has won a significant new contract with Lufthansa Group at Amsterdam Schiphol Airport (AMS). The partnership will involve dnata delivering passenger and ramp services to four of the group’s airlines: Lufthansa, Swiss International Air Lines, Austrian Airlines, and Air Dolomiti. With this new contract, dnata is
ACI World has announced that Mae Fah Luang Chiang Rai International Airport (CEI) in Thailand has become the 100th airport to achieve accreditation in the ACI World Customer Experience Accreditation Program. This milestone highlights the global commitment of airports to enhancing the passenger experience. The accreditation program, delivered in partnership with travel technology company Amadeus,
SITA, a leading technology company in the air transport industry, has unveiled its latest innovation in airport management, the SITA Airport Operations Total Optimizer, at the Passenger Terminal Expo 2024 in Frankfurt, Germany. The new AI-powered platform aims to optimize airport functions holistically, addressing the challenges faced by airports in achieving Total Airport Management. The
Airports Council International (ACI) World has released its preliminary list of the top 10 busiest airports worldwide for 2023, revealing significant changes driven by the resurgence of international air travel. The global total passenger forecast for 2023 stands at nearly 8.5 billion, representing a remarkable 93.8% recovery from pre-pandemic levels. ACI World Director General Luis
In the wake of the global pandemic, the aviation sector has experienced varied recovery rates, with London Southend Airport (Southend) enduring significant challenges. Morningstar DBRS reports on the precarious situation facing Southend as it navigates financial restructuring and operational hurdles. As of April 2024, Southend’s journey towards financial stability encountered a critical phase with Esken
